Charbroil Gas Grill Burner Recall Q & A

In May 2008, there were two voluntary recalls of Charbroil gas grill burner products. One involved an actual burner while the other was related to a heat shield. This article uses information provided by the U.S. Consumer Product Safety Commission (CPSC) and attempts to answer common questions regarding the two Charbroil gas grill burner recalls.

Which model numbers were involved in the recall?

Both grills were Charbroil two-burner gas grills. On May 1st, model number 463720407 was recalled. On May 22nd, model number 463720108 was recalled. However, the second recall involved only products with serial numbers ranging from 000001 to 000402.

Why were the Charbroil gas grill burner voluntary recalls made?

The products sold at Big Lots (463720407) may have a heat shield that does not attach the way it is designed to fit. If a propane leak should occur, damage could be done to the tank, hose, and regulator, and the user would not be protected from burns.

The products sold at Mills Fleet Farm stores (463720108) have a Charbroil gas grill burner that does not fit correctly and could cause propane to leak because it does not properly connect to the gas valve. People using the Charbroil gas grill burner could get burnt or a fire could start due to this leak.

Both of these recalls involve parts that come standard on the models and are not considered accessories.

Where were these grills sold?

Model 463720407 was sold exclusively at Big Lots stores nationwide, while model 463720108 was sold exclusively at Mills Fleet Farm stores in Iowa, North Dakota, Minnesota and Wisconsin.

When were these grills sold?

Model 463720407 was sold between January 2007 and March 2007 while model number 463720108 was sold between February 2008 and April 2008.

How many units are involved in the Charbroil gas grill burner recalls?

There were approximately 400 Charbroil gas grill burner units sold with the model number 463720407, and model number 463720108 has about 600 grills involved.

What do I do if I own one of the units involved in the Charbroil gas grill burner recalls?

Owners of either of these products should stop using the grills. If you purchased model number 463720407, look at the heat shield to see if it fits correctly. If not, or if you purchased any of the units will model number 463720108, contact the manufacturer for replacement parts and instructions for installation.

How do I contact the manufacturer about these Charbroil gas grill burner recalls?

Charbroil can be reached at 866-671-7988. They have business hours from 8am-5pm ET Monday through Friday. You can also check out their web site at www.charbroil.com.

 

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